Cognitivers docs
Billing and limits

Plans

Four self-serve plans and two reserved ones, and which limit each step changes.

Every plan bills tokens at the same rate. What changes as you go up is how much is included, how many requests can be in flight, how far cog-pro reads, how long metadata is retained, and who answers when something breaks.

PlanPriceIncludedConcurrencyNotes
Pay as you gofrom $10credits you buy, no expiry4cog-pro reads 64K input
Builder$20/month$21 in credits8cog-pro 128K, batch at half rate, per-key retention, 30-day audit
Pro$100/month$114 in credits8the plan most teams land on
Max$200/month$238 in credits4 reserved, burst to 16service credits against the availability target, 180-day audit, shared support, excess at a 15% discount
Reservedfrom $1,990/monthcapacity, not tokensa whole nodesingle-tenant, zero retention by contract, reproducibility by hash
On-premfrom $4,900 plus supportnot applicableyour hardwarefor data that cannot leave the building

Prices exclude tax. Annual billing is twelve months for the price of ten on Builder and Pro.

Reading the ladder

  • The step from pay-as-you-go to Builder is about not having to think about it: concurrency, a longer cog-pro window, batch at half rate, and retention controls per key.
  • Max exists for work that has to keep running, and it says so in what it adds: reserved concurrency, service credits against the availability target, and a longer audit trail.
  • Reserved is capacity, and the price is a node rather than a token count. You pay for it whether you use it or not, which is what makes it possible to promise the availability and the zero retention that go with it.
  • On-prem is for the case where the requirement is that nothing leaves your network.

Excess usage

When included credits run out, usage continues at the pay-as-you-go rate, discounted on the higher plans, against a hard monthly ceiling you set per key and per account. Auto-recharge is off by default. A streaming response is never cut mid-answer: the answer in flight completes and is billed.

What scales with the plan

Pay as you goBuilderProMaxReserved
Rate per tokensamesamesamesamesame
Included creditsnone$21$114$238capacity
Concurrency4884 reserved, burst 16node
cog-pro input64K128K256K256K256K
Retention control per keynoyesyesyesby contract
Audit trail30 days30 days90 days180 daysby contract
Supportself-serveself-serveself-servesharedagreed

Choosing

If you are evaluating, start on pay-as-you-go: it costs nothing to keep an account open and you pay only for what you send. Move to Builder when a project runs continuously. Move to Max when an outage costs more than the plan. Talk to us about Reserved when the requirement is single tenancy, a contractual retention guarantee, or capacity that is yours rather than shared.

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